Integration Customer Center
The Integration Customer Center is an app which displays data retrieved directly from a remote system in real-time.
The Integration Customer Center also supports OpenOrders, which means you are able to view the order status rather than only the order confirmation. You will have a range of information about the order shown on a template. This information includes: size and terms of the order, how much of the order that has been shipped, and how much is yet to be shipped.
This guide will explain how to create a page using this app in your customer center.
Manual setup
If you want to set up the integrated customer center manually, follow this guide:
- In the content tree navigate to the customer center folder, in Swift that’s Content/Navigation/Utilities/My account.
- Add a new page, head to the page settings in the bottom right corner, and call it something like “My B2B orders”.
- Add a row. Ideally you should keep the theme from your other pages in the customer center. In Swift that means adding the 2 columns 3/9.
- In the left column, add a Vertical Navigation column and link it to your customer center: Navigation > Utilities > My account.
- In the right column, add a Customer center App. Make sure to link the following fields to the following pages:
- Order page to My orders: Navigation > Utilities > My account > My order.
- Account settings page to My account information: Navigation > Utilities > My account > My account information.
- Addresses page to My addresses: Navigation > Utilities > My account > My addresses.