Emails

Creating and sending emails with DynamicWeb 10 has the benefits of selecting recipients based on dynamic criteria, using content and products from your solution, and registering unsubscribes directly on user accounts.

To create an email:

Open the context menu of a Campaign folder and click Create email
Select Recipients and Recipient groups
Fill in basic settings (may be prefilled from campaign folder settings):
- From: name
- From: email
- Subject
Select the page you want to send as an email
Select the domain you want to send this email from
Save

You also have access to a number of more advanced email settings in the Advanced and Providers tabs:

Advanced
Providers

The Advanced-tab contains more advanced email settings:

Setting	Use	Comments
Email attachments	Select a file from the file-selector	The file is attached to the email and sent to the recipients
Unsubscribe text	Text for the unsubscribe link
Redirect after unsubscribe	Select a page from the file-selector
Render content for each recipient	Check/uncheck whether email content should be rendered for each recipient or only once	If the email contains user-specific content, it must be rendered for each recipient. Please note that this naturally significantly impacts performance
Plain text	Use the radio button to select an option	Decide whether a plain text version of the email should be sent alongside the html version, and choose between auto-generated plain text or custom text
Ensure unique recipients	Uncheck to allow delivering the same email to the same recipient more than once	This is typically done for scheduled emails like an abandoned shopping cart email, which may be sent to the same user many times but with different content
Quarantine period	Provide a quarantine period during which the user cannot receive the email again	Only relevant if Ensure unique recipients is unchecked/off

The Providers-tab is for settings on delivery-, recipient-, and tracking providers. It may already be configured by the campaign folder in which the email is located in. The settings it provides are:

Setting	Use	Comments
Delivery Provider	Set the delivery provider	Mandatory, the default delivery provider is the Dynamicweb Send Provider. To configure external delivery providers go to the Settings-area for marketing
Recipient Provider	Set the recipient provider	Mandatory, two default recipient providers are available; Dynamicweb Users and Unresponsive recipients
Tracking Provider	Set the tracking provider	Optional

If the recipient provider is set to Dynamicweb Users the following settings can be configured.

The On Unsubscribe-section allows you to control what happens when a recipient clicks the unsubscribe link in the email:

Setting	Use
Uncheck Email allowed	Check/uncheck email permission for the user
Remove user from this group	Select a group from the dropdown menu
Uncheck these custom fields	Check/uncheck custom fields
Withdraw consent to these activities	Check/uncheck activities

The Data Processing-section allows you to select one or more consent activities which the user must have consented to in order to receive the email:

Setting	Use	Comments
Ensure consent is given	Check/uncheck consent activities	Select one or more consent activities. If none are selected, only the Email permission user field will be taken into account

Send emails

When you have created your email and want to send it, go to the campaign folder and click on the email. From the email overview screen, click the action menu where you have two choices:

Send email now
Schedule email - here you select a date and a time for sending out the email

Table of Contents

Emails

Send emails