Table of Contents

Track & Trace

Define tracking URL schemas for order flow emails

A Track & Trace scheme is an URL with parameters, which are then filled on each order to make a valid tracking URL available in order flow notification emails. trackntrace To create a Track & Trace schema:

  1. Click New Track & Trace
  2. Provide a name
  3. Provide an URL scheme, it should contain a number of parameters, which are unique to each delivery e.g. tracking.postnord.com/dk/?id={0}
  4. Save

Then you need to define each parameter:

  1. Click View parameters
  2. For each parameter provide a name and optionally a default value and a description

The parameter names, default values and descriptions are shown to commerce-staff when they manage order details and add track & trace information during the fulfillment process.

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